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What Are Record Retrieval Services?

Records retrieval is obtaining official documents, records, and information necessary to support a legal case or insurance claim. 

Central Texas Litigation Support Services provides efficient records retrieval services to help clients obtain the documents required. Benefits of our record retrieval services include:

  • Easy request of records
  • View status updates and tracking details through our Repository
  • Easy upload of documents
  • X-ray duplication services
  • Bates stamping
  • Affidavits and certification of records
  • Imaging and OCR (Optical Character Recognition) services

How does A Records Retrieval Company Retrieve Records?

When it comes to legal and insurance matters, having access to the correct records can be crucial. Whether it’s medical, employment, or financial records, these documents play a vital role in building a solid case or making an informed decision. However, the record retrieval process can be time-consuming. Here’s how Central Texas Litigation Support Services manages record requests for our clients.

Medical records

Medical records are retrieved by obtaining a patient’s written authorization and submitting them to the medical facility or healthcare provider where they are stored. Records are then uploaded to an online repository, also known as a client portal.

Rely on our high-quality medical records retrieval service so you can concentrate on more valuable work. At Central Texas Litigation Support Services, we ensure quality, accuracy, and timeliness. We get the retrieval process done right so you can focus on higher-value legal tasks.

Learn more about Medical Records Retrieval

Employment records

Employment records are retrieved by contacting the employer or former employer and requesting the records. This may involve filling out a request form or providing written authorization.
Some organizations and businesses may be uncommunicative or unpredicatable – our team ensures that we keep following up with them to acquire the information we need.

Financial records

Financial records are retrieved by contacting the financial institution or other entity where the records are held and requesting the records. This may involve filling out a request form or providing written authorization.
Our team of records retrieval specialists is experienced in contacting records providers and establishing professional relationships to ensure an efficient and timely financial record retrieval process.

Legal records

Legal records are retrieved by obtaining the necessary court documents and submitting them to the appropriate court or agency. This may involve contacting the court clerk, obtaining copies of the records, and paying any associated fees.
This may be a time-consuming process, particularly with following different court or agency requirements. Our streamlined and comprehensive records retrieval process help overcome this challenge so you can build a strong case.

Insurance records

Insurance records are retrieved by contacting the insurance company or other entity where the records are held and requesting the records. This may involve filling out a request form or providing written authorization.
Insurance records, once obtained, may come in huge, disorganized piles. Often, they are incomplete or missing vital information. Our specialists organize, sort, and locate pertinent insurance records and information to help faster case resolutions.

Education records

Education records are retrieved by contacting the educational institution where the records are held and requesting the records. This may involve filling out a request form or providing written authorization.
Educational institutions may be slow to respond to records requests, which can hinder legal proceedings. Our records retrieval specialists have years of experience expediting the process to fulfill records requests.

Government records

Government records are retrieved by contacting the appropriate agency or office where the records are held and requesting the records. This may involve filling out a request form or providing written authorization.
Busy schedules, lack of staff, and a high volume of requests are common challenges when it comes to obtaining government records. Our records retrieval specialists have the resources and expertise to follow up with custodians to ensure faster turnaround times.

Our Record Retrieval Solutions

We offer a wide range of record retrieval services for attorneys, insurance companies and internal legal departments. The most common types of records we handle with precision and discretion are:

  • Medical records, including HIPPA protected health information, patient charts, radiology reports, billing records, treatment notes, and diagnostic test results
  • Employment records, including payroll records, personnel files, workers compensation and employment contracts
  • Financial records, including tax records, bank statements, and investment records
  • Legal records, including court documents, depositions, and transcripts
  • Insurance records, including policies, claims, and underwriting information
  • Education records, including transcripts, diplomas, and student records
  • Government records, including birth certificates, social security, marriage licenses, and property records

Medical Records Retrieval

Medical records retrieval can be a hassle for law firms and insurance carriers. With our medical record retrieval services, we take care of everything from start to finish. Central Texas Litigation Support Services provides full-service records assistance – including retrieval, management, and organization to healthcare provider reports. Trust us to handle the process so you can focus on what’s most important.

Learn More about Retrieving Medical Records

Reliable and Efficient Records Retrieval Services for Legal Cases and Insurance Claims

Contact Central Texas Litigation Support Services Today!

At Central Texas Litigation Support Services, we provide accurate and timely records retrieval for legal cases, insurance claims, and personal affairs. Contact us today to learn how we can assist you with your records retrieval needs.

Simply put, Central Texas Litigation Support is an essential part of our firm’s business. From service of process, to court reporting, to record retrieval, CTLS is there from start to finish on just about every case we have, making sure we have the tools and resources to push our lawsuits to settlement or trial, and providing us with the leverage to achieve a good result for our clients. We strongly recommend CTLS to anyone in need of litigation support services.

Ben Yelverton, Scanes Yelverton Talbert LLP

Kathy and her team went above and beyond to provide around the clock trial support services for our team during our month long stay in Waco. Her amazing team handled our printing requests, managed our team’s daily transport to/from our hotel to the courthouse, assisted with warroom equipment/furniture rentals, and not once did she or her team complain of the grueling hours and stress that comes with this line of work. Her team was very knowledgeable of the WDTX local rules and the Court system in general. I was impressed that they were personally greeted by the Marshalls when they accompanied me on location with my materials, and I knew I was in good hands. She was an extension of my team, and she provided great work product. I highly recommend CTL Services, and look forward to working with them again.

Jae Ko, Desmarais LLP

Dependable and Trustworthy, those are just two words that I would use to describe Centex Litigation. No matter the time of day (or night) I know that I can reach out to Kathy, Brenda, Mark, or any member of their team and receive the upmost quality and professionalism. They are the first people I think of when I need anything to do with service, copies, or even record retrieval. They truly are a one-stop-shop. Even if it is not something they provide, they will take the time to help you find what you are looking for. I could not be more pleased with the quality and care of service I have received from them.

We will always be a customer of Centex Litigation

Emily Folsom, Litigation Paralegal, Pakis, Giotes Page & Burleson PC

I have done business with Central Texas Litigation Support Services, Inc., for many years. The services they provide, particularly as to service of process, are the best I have seen in 47 years of practicing law. The folks at Central Texas Litigation Support Services, Inc., are knowledgeable, diligent, efficient, honest, affordable, and extremely dependable. They accomplish the mission no matter how difficult, and they make it look easy even when it clearly is not.

Aubrey R. Williams, Attorney at Law