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What is the Record Retrieval Process?

The record retrieval turnaround time involves obtaining medical records, billing statements, and other relevant patient medical history documents. These records can be used as evidence in a legal case or to support an insurance claim. The process typically involves requesting HIPPA regulated records from healthcare providers, hospitals, clinics, and other medical facilities. Once the medical documentation have been obtained, they are organized, uploaded to our client online repository and delivered to the requesting party.

Our Medical Record Retrieval Solution For Law Firms and Insurance Companies

Record Retrieval

We have a team of experts who can handle the entire record retrieval process, from requesting medical records to reviewing them for completeness and accuracy. We can retrieve records from various healthcare providers, including hospitals, clinics, and private practices. Let us handle your record retrieval needs, so you can focus on higher-value tasks. Our high-quality medical record retrieval process is reliable, efficient, and HIPAA-compliant.

Record Management

Our workflow includes organizing and managing medical records in a way that makes them easily accessible and understandable. Our record management services include Bates stamping, document imaging and OCR (Optical Character Recognition), X-ray duplication, affidavits and certification of records, and more. When you have a mountain of clinical data and medical documents to sort, our specialists are ready to help.

Record Delivery

Once we have obtained and organized the medical records, we can deliver them to you in the format of your choice. We can provide records in hard copy, electronic format, or both. Whatever your preferred format is, we ensure a safe and secure delivery method to provide the medical records with the sensitivity and protection they deserve.

Online Repository

Once we have obtained and organized the medical records, we upload the records to our online compliant portal and provide the requestor with a secure login and password to access the records. You then have the option to review the client repository online and/or download the records to your system. The records are easily accessible, so you can have the data you need at your fingertips. Accessible, transparent, and secure – our medical record retrieval service is supported with the latest technology to ensure your legal project is completed efficiently and on time.

Litigation Support

We can provide litigation support services to law firms, including trial preparation, witness coordination, and more. Our team of records and litigation specialists helps you bridge the gap between clinical data and a strategic legal plan. Partner with Central Texas Litigation Support Services and experience the difference with our innovative medical records retrieval and litigation solutions suite.

Benefits of Professional Medical Records Retrieval

Improved efficiency

Central Texas Litigation Support Services medical record retrieval specialists can obtain the necessary records efficiently, allowing legal professionals and insurance adjusters to focus on other aspects of their cases or claims.

Increased accuracy

Central Texas Litigation Support Services medical record retrieval specialists are trained to obtain complete and accurate medical records, reducing the risk of errors or omissions.

Better organization

Central Texas Litigation Support Services medical record retrieval specialists can organize and manage medical records in a way that makes them easily accessible and understandable.

Improved communication

Working with a medical record retrieval specialist can help to facilitate communication between healthcare providers, law firms, and insurance companies, ensuring that all parties are on the same page.

What Are The Three Types of Medical Records?

Three main types of medical records can be retrieved: hospital records, physician records, and diagnostic records. It is important to note that medical records may contain sensitive information protected by federal and state privacy laws. Medical records retrieval specialists are trained in properly handling medical records, maintaining HIPPA compliance and understand the importance of maintaining patient confidentiality. At Central Texas Litigation Support Services, we are a committed record retrieval company with reliable and efficient medical records retrieval services.

Hospital Records

Hospital records include information about a patient’s hospital stay, including their diagnosis, treatment plan, and medication history.
Hospital records are created when a patient is admitted to a hospital for treatment or observation. These records contain information about the patient’s medical history, diagnosis, and treatment plan during their hospital stay. They also include medical documentation about the medications administered to the patient, any surgeries performed, and the patient’s vital signs. Hospital records can be extensive and time-consuming to review as they may consist of multiple pages of protected health information about the patient’s medical condition.

Physician Records

These records include a detailed medical history, including past medical conditions, surgeries, and treatments. They also contain information about current medications, allergies, and any ongoing medical conditions. Physician records are often used to provide a complete picture of a patient’s medical history and can be critical in establishing a diagnosis or determining the appropriate treatment plan.

Diagnostic Records

These records contain information about a patient’s medical condition obtained through diagnostic testing. For example, diagnostic records may include blood test results, X-rays, MRI scans, or other imaging studies. These records can be critical in identifying a patient’s medical condition and monitoring their progress during treatment.

Streamline Your Medical Records Retrieval Process with Central Texas Litigation Support Services

Central Texas Litigation Support Services is committed to providing accurate, and efficient medical records retrieval services for law firms and insurance companies. Contact us today to learn how we can assist you with retrieving medical records.

Simply put, Central Texas Litigation Support is an essential part of our firm’s business. From service of process, to court reporting, to record retrieval, CTLS is there from start to finish on just about every case we have, making sure we have the tools and resources to push our lawsuits to settlement or trial, and providing us with the leverage to achieve a good result for our clients. We strongly recommend CTLS to anyone in need of litigation support services.

Ben Yelverton, Scanes Yelverton Talbert LLP

Kathy and her team went above and beyond to provide around the clock trial support services for our team during our month long stay in Waco. Her amazing team handled our printing requests, managed our team’s daily transport to/from our hotel to the courthouse, assisted with warroom equipment/furniture rentals, and not once did she or her team complain of the grueling hours and stress that comes with this line of work. Her team was very knowledgeable of the WDTX local rules and the Court system in general. I was impressed that they were personally greeted by the Marshalls when they accompanied me on location with my materials, and I knew I was in good hands. She was an extension of my team, and she provided great work product. I highly recommend CTL Services, and look forward to working with them again.

Jae Ko, Desmarais LLP

Dependable and Trustworthy, those are just two words that I would use to describe Centex Litigation. No matter the time of day (or night) I know that I can reach out to Kathy, Brenda, Mark, or any member of their team and receive the upmost quality and professionalism. They are the first people I think of when I need anything to do with service, copies, or even record retrieval. They truly are a one-stop-shop. Even if it is not something they provide, they will take the time to help you find what you are looking for. I could not be more pleased with the quality and care of service I have received from them.

We will always be a customer of Centex Litigation

Emily Folsom, Litigation Paralegal, Pakis, Giotes Page & Burleson PC

I have done business with Central Texas Litigation Support Services, Inc., for many years. The services they provide, particularly as to service of process, are the best I have seen in 47 years of practicing law. The folks at Central Texas Litigation Support Services, Inc., are knowledgeable, diligent, efficient, honest, affordable, and extremely dependable. They accomplish the mission no matter how difficult, and they make it look easy even when it clearly is not.

Aubrey R. Williams, Attorney at Law